Admin/Customer Service

Virtual Assistance

  • You can design your own virtual assistant depending on your requirement. It can be from general administration job to technical IT-related tasks.

Online Receptionist and Secretary

  • Professional receptionist and secretary to answer your phone calls, forward calls to you or your teams anywhere they are.

Call Center

  • Provides inbound and outbound customer support per campaign or per project based.
  • Call center consultancy — includes how to set-up call centers from a minimum of 10-seaters to large-scale infrastructure.

Email Support and Email Marketing Campaigns

  • From simple email management of replying to customer email inquiries to blasting marketing email campaigns such as regular newsletters, promotional advertisements and surveys.

Web Content Writing and Blogging

    • Provides web development writing package deal or outsourced writing equipped with quality write-ups in regards to web content, article writing and online blogging.

      Transcription

      • We cater to all types of transcription jobs, from general audio transcription to medical, legal and billing transcriptions.

      Database and Encoding

      • Provides database management, typing and encoding requirements of customers.

      Order Processing

      • Help client’s manage their online e-commerce site which includes processing orders, invoicing and shipment documentation needs.

      Mystery Shopping

      • Mystery shop results can reliably predict customer satisfaction and future sales when aligned properly with other measurement and management tools. It will help your company focus and improve on the specific behaviors that will create customer delight and positively impact sales and profitability.